1. Eligibility

a. All drivers must be 25 years or over and under 75 years of age and have held a full driving licence for at least 2 years (exceptions to these rules may be available on request & may be subject to an additional charge).

b. The licence must be free of endorsements with the exception of 3 penalty points. Any driving convictions, accidents, insurance claims, disabilities & medical conditions must be declared prior to booking where these can be sent to insurance company for referral.

c. Two weeks prior to departure all drivers must provide their driving licence (plastic part and paper) and 2 forms of proof of address (utility bill or bank statement no older than 90 days) the address and name on driver’s license, must match both documents.

d. No one other than the drivers named will be allowed to drive the vehicle.

2. Insurance / Damage Deposits

a. Comprehensive insurance for UK and European travel is included within the hire charge for each named driver that meets the above criteria.

b. Extra drivers can be added at an additional cost.

c. The excess for the insurance is £750.

d. Any damage to the vehicle including tyres, windscreen & windows is the hirer’s responsibility.

e. Any damage caused be negligence i.e., driving through width / height restrictions will not be covered by the insurance policy. Any repair costs will be at the hirers expense.

f. The vehicle is only insured for the hire period stated in the rental agreement & therefore the driving of the vehicle after the expiry of the contract period may result in the driver committing a traffic offence.

g. The hirer is entirely responsible for any accidental damage & is responsible to ensure that the total number of people to be carried does not exceed the vehicles berth limit & all passengers are wearing a seatbelt whilst the vehicle is in motion.

h. The use of any gas appliance while the vehicle is in motion is strictly prohibited.

i. Gas bottles must be isolated before commencing travel.

j. A security / damage deposit of £750 will be charged prior to departure of the vehicle & repaid in its entirety on return providing the vehicle is returned on time, clean & undamaged within 10 working days.

k. Should the vehicle be returned damaged the deposit with be held until an assessment is made on the cost of the repair.

l. Any costs of repairs will be taken out of the security deposit & the remainder returned.

m. In the event of an insurance claim the entire deposit will be used to pay the insurance excess.

n. Unfortunately, at Corvan Campers pets are not permitted in our luxury motorhomes. If any evidence of pets is found, a penalty of £250 will be charged plus £60 cleaning fee required.

o. A charge of £50 will be made if the toilet cassette isn’t emptied prior to returning the vehicle.

p. We expect you to return the vehicle in the same condition as it was collected.

3. Responsibilities

a. Whilst the vehicle is in your care you are responsible for ensuring that all reasonable precautions are taken against damage to, or theft of, or from the vehicle.

b. When you leave the vehicle ensure all windows & roof lights are closed, doors locked & the keys are in your possession.

c. Do not give the keys to anyone else or permit unauthorised persons to drive the vehicle

d. You will be 100% responsible to all losses to Corvan Campers Ltd as your insurance does not cover theft of / from the vehicle if

i. The vehicle has been left unlocked

ii. The keys have been left inside the vehicle

iii. Windows and / or doors have been left open

iv. You have allowed someone else to drive it & they have taken it away.

4. Reservations / Payment

a. A deposit is payable on reservation to guarantee your booking. This will be deducted from the total hire charge. This is non-refundable in the event of cancellation from the hirer.

b. The balance of the hire must be paid 21 days before commencement of hire or at the time of booking if the commencement of hire is less than 21 days.

c. On collection, a security deposit of £750 will be taken.

d. All payments must be made with a credit / debit card / bank transfer, no additional charges will be made for this form of payment. This is a condition of insurance. Cash / cheques are not accepted

5. Cancellations

a. Should you unfortunately need to cancel your booking you must inform us in writing, we will only charge your deposit & other monies will be refunded as per our refund policy timelines.

b. We strongly advise you to take out travel insurance against any unavoidable cancellations.

c. Corvan Campers Ltd may cancel the hire on or before the time of collection if the nominated drivers’ licences are invalid or not in accordance with the term & conditions. Cancellation charges will apply as per policy.

6. Availability

a. Corvan Campers Ltd agrees to have the vehicle cleaned & available at the time & dates required.

b. If, for any reason the vehicle is not available, Corvan Campers Ltd reserves the right to refund in full all monies paid. In this event the hirer will have no claim of any kind against Corvan Campers Ltd.

c. Corvan Campers Ltd reserves the right to refuse to enter into an agreement with the prospective hirer without giving a reason.

7. Collection & returns

a. The vehicle will be ready for collection at a pre-determined time & date (as agreed with hirer via email after receipt of booking form)

b. The vehicle must be returned on the agreed time & date.

c. No refund is available for early return of the vehicle.

d. Failure to return the vehicle within the agreed time on the last day of hire could mean the vehicle is not insured and will be subject to additional hire fees.

8. Breakdown / Accident

a. In the event of a breakdown or accident, a recovery and repair service is provided for all our motorhomes (details inside vehicles).

b. Instructions for repair or replacement at a cost not exceeding £50 may be given by the hirer, who will be reimbursed on the production of a receipted invoice at completion of hire.

c. Corvan Campers Ltd approval must be obtained in respect of repairs / replacement in excess of £50.

d. Corvan Campers Ltd will not be responsible for hotel or any other expenses subsequent to a breakdown but will refund the hire charges of any complete day’s loss of use of the vehicle, nor will they be under any liability for third party claims or damages with any accident or breakdown.

e. In the event of an accident involving the vehicle the hirer shall notify Corvan Campers Ltd by telephone immediately after the event or as soon as practicably possible.

f. Thereafter a completed accident report form must be handed to Corvan Campers Ltd at termination of hire.

g. The maximum height and width of the vehicle is clearly stated on the windscreen. Any overhead or external damage is the responsibility of the hirer.

h. Damage to tyres including punctures, wheels & wheel trims are the hirer’s responsibility. This must be reported on return.

9. Care and custody of vehicle

a. The hirer shall only drive the vehicle when qualified to do so and whilst holding all necessary & current driving licence & permits.

b. The hirer shall at all times drive the vehicle in a careful & skilful manner in accordance with all legal requirements.

c. The hirer shall not use the vehicle for racing, pace making or any other purposes other than domestic & social purposes

d. The hirer shall not carry any passengers in the vehicle for hire or reward.

e. The hirer must use the vehicle in a responsible & proper manner.

f. The hirer is liable for any damage, fault, or loss to or in the vehicle, or its fixtures & fittings as a result of the hire’s negligence or misuse of the vehicle.

g. The maximum number of persons carried in the vehicle shall be no more than the maximum number of berths

h. The hirer shall at no time pass possession or custody of the vehicle to any other persons.

i. The vehicle must be locked at all times when left unattended

j. The hirer must not take the vehicle into festivals without prior consent from Corvan Campers Ltd.

k. Any side awning/canopy must not be erected in windy conditions – the hirer will be liable for the cost of repairs if this instruction is not followed.

10. Loss

a. No claims by the hirer will be considered in respect of any loss or damage to personal belongings or effects of the hirer or any person or persons.

11. Fuels, Oil or Coolants

a. The hirer will be responsible for maintaining the correct level of engine oil and coolants. Failure to do so may result in engine damage for which the hirer will be responsible.

b. Vehicles are supplied with a full tank of fuel & should be returned full. If not, Corvan Campers Ltd will charge for any shortfall in fuel including an additional administration fee.

c. It is the hirer’s responsibility to ensure the correct fuel is used in the vehicle. Any costs incurred due to incorrect fuel usage will be the hirer’s responsibility.

12. Gas

a. One full bottle of Gas is included within the hire rate. If you require any additional Gas this can be purchased/Replaced at a gas retailer. This is at the hirers own expense.

13. Equipment

a. A full inventory is included within the vehicle & the vehicle must be returned with all items intact.

14. Fines

a. All fines incurred by the hirer for infringement of traffic laws or regulations & tolls are the responsibility of the hirer & must be settled by that person.

b. The hirer also agrees to reimburse Corvan Campers Ltd in respect of any cost & expense incurred by the company in recovery of such fines and penalties from the hirer.

15. Smoking

a. Corvan Campers Ltd operates a strictly enforced no smoking policy.

b. Any offender will forfeit £300 of their security / damage deposit.

16. Vehicle Tracking

a. This vehicle is fitted with a monitored GPS tracking device and can detect speed, location & driving style.

b. This tracking device cannot be turned off or disabled.